Return and Exchange Policy
Refund Policy
1. If your order doesn't include any promotions or discounts, you will receive a full refund for the items, equal to the price shown on our site (Item's original price).
2. If your order includes promotions or discounts, the calculated price you've paid for the item is adjusted accordingly. This will lead to differences in the Refund's amount, from the Original Cost of the items.
3. For your Security, refunds will only be transferred back to the Original Mode of Payment you used when placing your order.
NOTE: If you don't receive our Customer Service team's response for an extended period of time (24 hours on weekdays, 48 hours on weekend), please check your Contact email's Spam folder. Our emails may have been filtered incorrectly by your email server/provider.
Return Policy
If you aren’t satisfied with the size or quality of the items you receive, you may initiate a Return Request within 30 days from the date of the item’s arrival. All return requests are subject to evaluation and our friendly Customer Service will be glad to guide you through it.
Items should be unworn, unwashed, undamaged, and unaltered to be eligible for returns/exchanges.
To ensure that your Return is valid and eligible for a refund:
Always process a return in accordance with our Return procedure
Be sure to provide the tracking number as soon as you ship your return
Please take time read through our Refund Policy, for more information on how much you may expect to receive for a return.
Seasonal items (such as Christmas, Easter, and other holiday items, including apparel) can be returned in their original condition up to 7 days before the holiday
NOTE: If you don't receive our Customer Service team's response for an extended period of time (24 hours on weekdays, 48 hours on weekend), please check your Contact email's Spam folder. Our emails may have been filtered incorrectly by your email server/provider.
Exchange Policy
Should you wish to Exchange an item you received due to issues with its'Size or Quality, this can be arranged by simply following our Return procedures and specifying "Exchange" as your "Desired Resolution".
Do note that Exchanges are an alternative resolution for Returns and are bound by the same guidelines and limitations.